Shipping Rates and Free Shipping

FrostBuddy is operated by Golden Joy.

Last updated: September 16, 2026

This notice explains how customers can verify information and request assistance.

Verification and support

Shipping support

Contact support@frostbuddyd.shop or 510-712-0770 with an order number if shipping assistance is needed. Golden Joy is located at 3867 Thoma Park Dr, West Bend, Wisconsin, 53095, United States.

Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

Delivery estimates and tracking

Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.

Shipping origin and fulfillment

Orders ship from 3867 Thoma Park Dr, West Bend, Wisconsin, 53095, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Golden Joy fulfills orders according to the published method and stated shipping origin.

Shipping area and address accuracy

We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.

Shipping cost

Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.